We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket,EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through ePacketDHL...
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us.(Paid Shipping)
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time(52 days not including 2-7day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
*You can submit refund requests within 15 days after the guaranteed period for delivery (52 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
прикольный!
Прикольно)))
Хомяк пришёл очень , быстро разговаривает на ура, Спасибо продавцу, рекомендую этого продавца всем. Этот товар я приобрел с расширением AliBonus и сэкономил уже 8.28 $. Расширение AliBonus помогает экономить до 8.25%
хомячок отличный ,симпатичный, все работает , повторяет громко,при этом немножко трясется, как живой товар пришел очень быстро, дней за 10-14 до Москвы
супер быстро супер качественно очень рекомендую)))
Спасибо за такую быструю доставку, товар пришел за 15 дней.
So cute and good quality. Recommend this shop. I will order 3 more. Thanks ^^
Суперский хомяк! Отлично болтает, быстрая доставка в Киев!
Взял уже второго хомяка у этого продавца, на подарок. Игрушка исправна, работает хорошо. Батареек в комплекте нет (вроде как нельзя в самолет батарейки). Один минус упаковка мягкая внутри пластиковый корпус может повредится (как почта работает знают все) ИМХО. А так оценка 5 из 5! И ах да по доставке меньше месяца, Кемеровская область, это очень быстро я раньше чем через 2 недели не ждал.
thanks i received parcel fast only 3 week it have problem but i have accepted. goods good sound large vey cute.
Прикольный хомяк! Батареек в комплекте нет. Но их нет просто мне кажется что их самолетом запрещено перевозить.
Хомяка получила прикольный доставка в Эстонию полтора месяца
Cимпатичный, очень шумный, немного заторможенный. Доставка три недели в Беларусь.