We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket,EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through ePacketDHL...
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us.(Paid Shipping)
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time(52 days not including 2-7day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
*You can submit refund requests within 15 days after the guaranteed period for delivery (52 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
товар соответствует картинке, до Краснодарского края шел две недели)
внимание, эта сетка идеально подходит только на 5 литровую кастрюлю. да и то если погружать ее целиком в кастрюлю. глубина сетки меньше чем на рекламном фото, поэтому установив ее на классическую кастрюлю в 3 литра она максимум достает до ее середины, но не до дна. на 5 литровой возможно только полное погружение. ожидал немного другого. доставка идеальна. дошла за неделю. итог: на кухне пригодится но не для всего чего рассчитывал.
Товар пришёл быстро. Качество хорошее. Очень удобно. Спасибо продавцу. Рекомендую магазин.
Buen material solo falta probarlo el transporte en menos de un mes en España
Доставка - 1 месяц. Упаковано хорошо. Товар в отличном состоянии
товар соответствует картинке. качество отличное. пришло за 20 дней до Амурской обл. г.Благовещенск
Товар хороший. Пришёл быстро. Спасибо продавцу . Рекомендую этот магазин
Спасибо большое!Товар пришёл в отличном состояние!Ни чего не помятое.Пришел товар быстро.Продавец положил подарочек,очень приятно!:-) Закажем ещё что нибудь у этого продавца!
На деле не пробовала, но по качеству неплохо, продавец положил маленький подарок, за что ему отдельное спасибо
Выглядит не плохо. И действительно удобно. Насколько износостойко- посмотрим...