SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket,EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through ePacketDHL...
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-7 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us.(Paid Shipping)
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time(52 days not including 2-7day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of topdealslab (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of topdealslab.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (52 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exatamente como descrito, chegou em 26 dias.
Доставка до квартиры. Все как в описании, магниты работают, кнопки-гвоздики+ двусторонний скотч. Кач-во норм!
Товар хорошего качества.Рекомендую!!!
Comprei para presentar um amigo e irei perguntar para ele se o produto é bom. Comprei em 02/02/2018 e chegou no dia 19/04/2018
kokybė gera, tik man atėjo su broku. bet pardavėjas grąžino pinigus, tai 5 žvaigždutės, nes sąžiningas. pirksiu dar kartą. rekomenduoju pardavėją ir jo prekes
Wrong size but refund by Aliexpress, so ... 5 STARS*****
Loistava. Toimii niin kuin pitääkin ja sopii hyvin. Helppo asentaa. Suosittelen.
Отличные шторки, магниты мощные, очень удобно!
пришло за месяц и полторы недели в Беларусь. трек не отслеживался. товар как в описании.все хорошо
המגנטים מעולים!! רק החיבורים לתלות את הווילון לא חזקים , קניתי דבק מיוחד בשביל לתלות את הוילון
В деле не пробовали,но на вид на 5 с +!Доставка курьером до квартиры. Бесплатно. Спасибо.
ótimo produto muito funcional, o vendedor é ótimo, comprarei mais com certeza!!! o vendedor enviou rápido, demorei pra receber pois no Brasil é muito problemático com o transporte, mas vale muito a pena!!!!
The curtain was fine although the magnets were not very strong and come open easily.
very fast delivery..exelent..super tanks seler
Штора пришла в хорошем состоянии, сшита аккуратно, РОВНАЯ! Доставка долгая, где-то долго гуляла. Крепеж идет в комплекте. Продавец отзывчивый, внимательный.
заказала 1.11 получила 9.01 в МО. продлевали защиту
заказ получил быстро очень доволен продавцом всё получил в целости и сохранности ставлю положительный результат воздействия продавцу за что огромное спасибо продавцу и ставлю твёрдые пять звёзд советую этого продавца ещё рас огромное спасибо рекомендую всем очень хороший товар
Thank you!! Delivered very quickly. Seller 15 stars on the shoulder straps. I love China! With respect: Vladimir. Меn schou. (Меньшов).
chegou no prazo, vem em excelente estado, boa qualidade :)
Everything is good - quality, size, package. Thanks for your work! Delivery fast enough.
всё хорошо, пока всем доволен.
buen producto tal cual la descripción, las medidas son las correctas llego más o menos en un mes
Envío rápido , buena calidad del producto , vendedor recomendado
Produto como anunciado, material bom e reforçado . Entregue no prazo, Produto e vendedor 100%.
шло месяц. упаковано в пакетик, что для шторы не критично.