We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket,EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through ePacketDHL...
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us.(Paid Shipping)
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time(52 days not including 2-7day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
*You can submit refund requests within 15 days after the guaranteed period for delivery (52 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top
Заказ пришел очень быстро, за 2 недели в Алматы, Казахстан, полностью соответствует описанию, упаковано отлично, с продавцом не общалась, не было необходимости, заказом довольна, буду ещё покупать
much nicer than I expected. Thank you
purtroppo non ho una foto perché era un regalo...ma è identico alla foto, bellissimo ed arrivato in massimo 30 giorni.
Очень красивый) дошёл очень быстро
Кулон понравился, смотрится симпатично
Качество хорошее! Аккуратно сделано. Трек отслеживался, дошло за 1,5 месяца. Рекомендую!)))
Пришло очень быстро, была задержка с отправкой, в связи с новым годом. Продавец написал сообщение, извинился за задержку. Посылка пришла не поврежденная. Трек не отслеживался. Продавца и магазин рекомендую!!!!
It looks great and it is good quality!!! Thanks to the good shop ... I will comeback!
Bueno
looks good. could maybe be a bit larger. but pretty nonetheless
ok
trochę czekałam, dobre wykonanie. mam nadzieję że złoto się nie wytrze. myślałam że będzie większy ale jest super.
A bit smaller than expected. Nice though. Packing is looking good.
This is a basic everyday necklace you can wear anytime everywhere. Love it. Good quality. Will recommend. Thanks to the store.
I received the necklace very fast. Chain length is good and it looks pretty. Thank you, store!
Симпатичная молекула! Приобрела в подарок подруге-биологу. Спасибо!
Excellent product. Seller is very communicative. Had opened a dispute for delay but closed it after I received the product one day after. thank u store. sorry for the dispute. It came just before the buyer protection expired.
Come foto, bellissima collana, tempi di spedizione gusti. Consiglio
Super store super product I love it my new necklace
Excelente estado, se demoro 1 mes y 20 dias en llegar.
Дякую продавцю!))) Все як в описі + швидка доставка (2 тижні до Кіровограду ). Працюю в лабораторії, оригінальна і стильна прикраса)) РЕКОМЕНДУЮ!
really beautiful, smaller than expected which make it even nicer.. Thanks!
really fast shipping, in only one month I had the pack. the necklace is really cute and well packaged! Even the store was kind, for sure I will buy from them again in the future.
Молодой человек крайне доволен. Вышел казус с доставкой, но в итоге все замечательно.
Nice. Thank you.
Very nice, elegant, little smart package as a gift good, too. All as in the picture, real. THANKS!
Small and delicate necklace. I love it!
spedizione veloce e prodotto che rispecchia pienamente la descrizione davvero soddisfatta
enfin reçu en date du 18/10/2017, merci très belle article
Bellissima! il ciondolo è molto fine, piccolo al punto giusto!
Beautiful! Received goods in 3 WEEKS!!!! I have never had something delivered to me SO FAST before! Exactly what I ordered! Thank you!!
perfeito! ótima qualidade, bom acabamento e detalhes. muito bom! voltarei a comprar!