SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket,EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through ePacketDHL...
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-7 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us.(Paid Shipping)
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time(52 days not including 2-7day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of topdealslab (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of topdealslab.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (52 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Please read the following before use our this Wifi Car Dvr. 1. Please must use our Original Charger, connect with Car Cigarette Lighter, support power for Dvr work. 2. Please input TF Card in Dvr, then Dvr will appear WIFI mark on screen, smart phone can connect with Dvr wifi, and the WIFI Name is “WCVR-Dual*****”, Pass word is “99999999”. After your phone connect with Dvr wifi,you can re-set Wifi Name and password via “Wifi Setting”. 3. We suggest you set Camera Resolution to 720P when watch on phone APP, because if set to 1080P, the recording speed is much higher than Wifi transmission rate, so the video may delay on APP. 4. When you connect with APP on phone, the Dvr screen will turn off automatically. 
хорошо работает.спасибо!
Excellent product
В подарок флешка. Товар соответствует. Качество записи хорошее. При разрешении 1920х1080 файл 3 минты весит 600 мгб. Работает wifi скачал программу на телефон можно смотреть и сохранять и др. функции.
Super OK.
Качество записи средненькое, для этой цены вполне приемлимое.
very good
Доехал меньше чем за месяц, упаковка была помятой, но все цело. Заказывал с картой на 32 Gb, прислали Kingston и еще в подарок положили картрейдер для этой карты. Мелочь, но приятно. В работе еще не опробовал, но в целом доволен.
Super , all works well
Регистратор соответствует описанию. Снимает хорошо,wi-fi работает не очень устойчиво.Доставка 20 дней до Москвы. Продавец общительный отвечал на все вопросы.Брал беэ задней камеры. Тестил 2 дня, все работало хорошо. Продавец положил презент, спасибо.Товар и продавца рекомендую.
I am very satisfied with this product i ordered, it came very fast and the package has everything i needed inside. i will shop again.
Отличный продавец, рекомендую
g
Посылка пришла за месяц, упакована качественно, товар в комплекте, соответствует описанию. Продавец ответственный, уведомил об отправке, затем попросил вскрывать посылку с видеосъёмкой или в присутствии курьера. Видеорегистратор включается, работает. Протестирую - напишу отзыв о работе видеорегистратора, пока что есть пару вопросов, не буду озвучивать, вдруг я что то не так понял