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Product Details
Customer Reviews (16)
Item Specifics
Shipping & Payment
Product Details
Item Specifics
Brand Name:
INSTA360
Image Stabilization:
Electronic Image Stabilization
Waterproof:
Yes
Weight:
26.5
Screen Size:
Dual Angle Fish Eye Lens
Package:
Yes
Built-in Memory Size:
None
Processor:
Ambarella
Remote Control Support:
Yes
Battery Capacity:
0
HDMI Output:
Yes
Maximum Aperture:
F2.0
NightShot Function:
No
Lens Amount:
Double Lens
VR Support:
Yes
AV Output:
No
Display Screen:
No
Wideangle:
360°*220°
Live Broadcast:
Yes
Image Resolution:
3K HD
Sensor Type:
CMOS
Bluetooth Support:
No
Volume:
37.6 * 37.6 * 39.5mm / 1.5 * 1.5 * 1.6in
The Surround Sound Support:
No
Model Number:
Insta360 Air
3D support:
Yes
Touch Screen:
No
WIFI Support:
No
NFC Support:
No
Pixels:
3008 * 1504
High Definition Support:
3K
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket,EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through ePacketDHL...
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us.(Paid Shipping)
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time(52 days not including 2-7day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of topdealslab (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of topdealslab.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (52 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (16)
Average Rating:
4.8 out of 5
4.8 out of 5
5 stars (13)
4 stars (3)
3 stars (0)
2 stars (0)
1 star (0)
Very responsive store. I received my goods in good condition within expected time. I would continue buying with this seller in future! Wendy Liew
Nice packaged and reached little late but good enough... I'm loving it. But sadly my asus pagansus doesn't support it so little sad there but I tried with Samsung s6 it works like a charm. Getting used to it and loving it good photo quality and awesome 360... Will recommend this store and if any problem will update with you.
Shipping was quite late despite being promised DHL shipping. Wrong tracking details were initially given even though item was not shipped out yet. Finally shipped out after several weeks of purchase. However, after 3 weeks, received the Insta360 Air (we are based in Singapore) and my husband is so happy with his birthday gift. Authentic, received in good condition, good resolution, awesome product. Will buy more in future. Thank you so much.
супер отличный гаджет!! работает отлично. греется сильно но пока всё хорошо.
bought yellow/gold type C Port. looks more of dark gold/brown. but was fantastic and was able to connect to my huawei mate 9 phone. i can spend hours playing around with it! LOVEEEE
really happy to buy an amazing thing.. excellent cam ... camera result is good ... quality is premium ... everything is fine ... packing are all good ... recommend store
Nice Product. Maybe the resolution is too low. Thanks
This little camera is awesome. I'm running it on my Xiaomi Mi Mix and the photos are great, sharing directly to Facebook isn't something that I really cared about but it's still a cool feature. For the price and having only 2 lenses, the photospheres are excellent. My only other experience with a 360 camera is with a Panono at work which cost us AU$2500. The photos from the Insta360 can't be zoomed in as far as the Panono, but for the money and my personal use, this little guy is perfect! It took a long time for the parcel to actually be shipped, maybe 2-3 weeks, but once it was shipped it was here in the usual 3 days from Hong Kong to Australia. Only thing I'm concerned about is the USB C port out the bottom of the camera, all the plugging and unplugging i'm worried that over time that the port my break. Otherwise I totally recommend.
I'm very satisfied with the product and service. I will recommending to friends who looking for one.
отлично. фото круто получаются. - приложение не на русском. самое то попробовать 360. достаточно долго шло. доставка чоптой.
Nice Camera. Delivered in 8 days to India. Works with Oneplus 3 Mobile flawlessly. Nice Interactive App. One Suggestion:- Plz ship the camera with a Lower Invoice Value as Weight of the packet is light but if the Invoice Value is High Customs Charge increases. Had to Pay 35$ as Customs and Handling Charges :( . But Overall Happy with the Camera. Will Leave addtional feedback after using it for some days.
Fantastic product! Work right out from the box with my Huawei Mate 9 (auto-detect via Apps Insta360 Air). Great store, the product arrives on time via DHL - thank you!
Delivery is very fast.4 day to thai.
1st big purchase via Ali and Eye-Photo Store... Whole experience was flawless, and got my Awesome Awesome Awesome insta360 Air in less than a week via DHL! No customs so the price of the product was a bargain! Thank you and keep up this level of service! Oh and don't hesitate about the insta360 air! It's so simple to use and its going to capture your memories in pretty good 360 HD!
Received it in 4 days! Camera is incredible! I'm so happy!
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