
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket,EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through ePacketDHL...
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us.(Paid Shipping)
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time(52 days not including 2-7day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
*You can submit refund requests within 15 days after the guaranteed period for delivery (52 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Хорошая маска
Todo perfecto , envío rápido, 100% recomendable, muchas gracias
Качество хорошее,но вот только ребёнку от 5 лет брать не стОит. Маловата маска будет. +5!
Perfect! Meu filho de 8 anos adorou, usou nas férias
Заказ дошел в Москву за 2 недели. Упакована в пленку и в пластиковую упаковку, все целое. Маска качественная, ярко-синего цвета, запаха нет. Подошла на лицо пятилетнего ребенка, но будем проверять на море. Продавца рекомендую.
Thank you very much for the fast delivery, arrived within three weeks. Excellent quality product. In any case it is fun to do business with you.
fast shipping. well packed. hope it's not too small...
товар был отправлен очень быстро и доставлен.четко отслеживания. детям нравится.
ребенок в восторге.
Очень качественная маска. Для ребенка 5 лет как раз по размеру.
Хорошая маска, регулируемая, небольшой запах присутствует. Спасибо))
Маска хорошая, ребенок доволен, доставка месяц,! есть сильный запах силикона!
нам 6 лет села идеально, ребёнок в восторге. запах есть, но обычный запах резины
Item as described. Good quality. Will try it out soon. Thank you!
Отличная маска и трубка для плавания. Качество хорошее, ребенок доволен. Всем советую. Хороший товар.
My kid love this. Work well and good sealing. but adjustable buckle is loosen frquently.