We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket,EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through ePacketDHL...
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us.(Paid Shipping)
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time(52 days not including 2-7day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
*You can submit refund requests within 15 days after the guaranteed period for delivery (52 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great item
Спасибо! Сепер лампочка
la bombilla encendida no funcionaba.pedí el reembolso y me llegó rápidamente sin ningún problema además no me pidieron devolver las bombillas con todo el coste que tendría devolverla .bien por Aliexpress
красивая лампочка, тусклая для ночника в самый раз. с продавцом не общались, заказ шёл долго. спасибо, всем добра)
received the bulbs, they were very very well packed!!! Compliments! The bulbs themselves are great! Love 'm!
Очень красиво. Как ночник - самое оно.
Лампочка пришла с пенопластовой коробке, обернутой в пакет. К сожалению, не было возможности проверить, насколько сильно светит, но думаю, что не ярче, чем проектор звездного неба или небольшой ночник. Спасибо большое!
Very nice!
bulb looks just like on the photos. I'm very happy with this purchase.
Хороший сувенир. так же отличный ночник. светит оочень ненавязчиво и равномерно. но лучше использовать в качестве"магического шара" настольконого =)
Although the bulb is said to be 220v, 110v would also work except that it won't be as bright. Thank you so much to agree to refund me even though I didn't ask for it. I was planning to purchase a few more of these but I have to find out if I could get a voltage/ampere converter before doing so.
Absolutely satisfied but think price is high for this product, half of price would be great. Order: 18.11.2017 - Shipment: 15.01.2018
package came in 6 weeks, well packaged. I am very happy with it
Perfect delivery and condition.
Perfecto
Came in 40 days. Love it! <3
super
ainda não testei, mais chegou intacta.
Great
very Nice !!! truly can recomment this product and store.
Surprenante ampoule , eteinte elle est chromé, et allumé c'est étrange et très beau
Buy at 20 October, arrive 8 November. It’s really amazing the lamp , thanks
Very fast delivery - perfect goods - thank you very much!
Thank you dear store. The lights are splendid! I love them! Fast delivery. I recommend.
Отличная лампа, светит как на фото, света не много, больше для декоративной функции! Пришла быстро, хорошо упакована, но есть несколько не больших царапин.
Absolutely stunning . Just beautiful. So well packaged . Love them. Thankyou
обалденно закажу повторно
Лампы пришли менее чем за 20 дней до МО. Упакованы хорошо в пупырку и пенопласт.