SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket,EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through ePacketDHL...
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
*This doesn’t include our 2-7 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us.(Paid Shipping)
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time(52 days not including 2-7day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of topdealslab (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of topdealslab.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (52 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nerd not led time or knowledge. Rose in 90 seconds.
good product i recommend it
Fast shipping, fast delivery, works, checks out, see as continue to use.
everything is OK
The device is as described, tested mode AP and the model repeater, works well.
Did configuration upstairs after placed in the garage, working, good product.
Worthy of money, working well.
Works two weeks, is all right, consider if you need such product.
Works, easy to configure. The range is small.
Shipping fast installation also want and very well. WiFi receiver rate was like.
Excellent quality product for the price is excellent.
Very nice product. five stars seller, thanks.
Thank you so much I am leaving a feedback on 5 star
Outstanding quality!
5 stars to the store! I am extremely satisfied with my purchase!
Thanks for the work, everything came in good quality, I'll rate 5 stars.
buy wireless wifi repeater signal amplifier 802.11n/b/g wi-fi range extander 300mbps signal boosters repetidor wifi wps en arrived without defects. Thanks for secure packaging. I give you a 5 stars.
OK.
top
Thanks for the work, everything came in good quality, I'll rate 5 stars.
Thank you a lot! Absolutely 5 stars!!!
Thank you a lot! Absolutely 5 stars!!!
well done
arrived quickly, seems like working fine
Exactly as described. Thank you
Thank you store I received it today I am happy
Works perfectly, I recommend
Well recov
Perfect Works perfectly With the RJ45 port the Pc went from 5Mo to wifi to 50 MB to RJ45 according to the internet flow test
product works well, good communication with store, A++++
It's the second I buy. It's excellent very good.
Fast delivery, everything has arrived properly, of great quality. Recommendation for the store!!! I have not tested.
recomendable 100%... Fast delivery and Fast speed...
came no damage, good package, working... recommend!
the store is very nice to help me on settings, it works more then two weeks, everything is good, you can buy one right now.
Has worked extremely well for 2 weeks now. I haven't had any outages longer than a half hour or so and only have had one of those that I've ever noticed. As our family is a heavy user of wifi, we'd know if there were major issues.
quality and speed is so so, but acceptable for the price, recommend!
I use this product more than a week, everything is good, signal is good, my wife is very happy to have it, thanks to the store!
product comes with colorbox,well proction to the goods. I had a problem to asscess the setting, and I contact with store, she is very patient to help, finall I succeed to finish on www.myrepeater.net; now I have wifi upstair, very happy!
Easy setting, good signal, in my bedroom weak Wi-Fi signal, very Fast troubleshooting, recommended!
Must I but still try!
Thank you all super, works well come quickly quality fine packed well to store Thank you and prosperity product recommend to everyone.
Is very good
Fast shipped exactly as in photo
Yes and arrives before the DATE and works very well
All good
It came well. It works perfect
It works you can take.
Маршрутизатор приехал вовремя. Вид и сборка качественная. Настройка достаточно легкая. Работает отлично. Большое спасибо. Очень доволен.
exactamente igual que la descripción. recomiendo. Hace su función