SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket,EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through ePacketDHL...
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-7 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us.(Paid Shipping)
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time(52 days not including 2-7day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of topdealslab (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of topdealslab.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (52 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's all right.
Ordered the card reader on May 28, came on June 26) because of the quarantine, the goods were delayed))) but everything works well!)
I ordered two pieces at once. Very convenient from the camera to flip pictures on a smartphone and tablet
We will try, for work the most
Has reached for a month, the quality is excellent.
The plastic is pleasant to the touch. But the type-C connector dangles strongly. Afraid to break when connected to the phone. Let's test it and tell it.
tnx collll
Everything works. Good adapter, delivery by courier to the house.
Card reader is made of quality material. The outer coating to the touch is matte, the caps on both sides are kept securely. The speed of operation through USB-A and USB-C corresponds to versions 3.0.
Delivery of 1,5 months, the track was tracked at the group parcel, where this priproduda was shoved. With the phone S7 Samsung works.
really nice product looks exactly as in the description and works good. fast shipping
Kind time of day, dear buyers and store! The order was delivered in due time, was tracked discretely, delivery by courier, which warned about, that within the hour will deliver the parcel. That's what happened. Packing is not broken. Good bye!
Works perfectly. Checked with PC and smartphone. Recommend it.
Shipping less than a month to Siberia, Trek tracked, packed normally, the Mail did not damage anything, the reader works, nice to touch softac, prints do not remain, quite a little collects dust, assembly and fitting of the parts is quite kind, small shortcomings only if closely reviewed.
The card reader is excellent, the computer as well as the phone immediately recognized. Delivery yes Saransk in a month and a half, to the quality of prirenzii no, the Caps hold well just so will not fall.
Ordered 13.03.2020, delivered 17.04.2020. Card reader of excellent quality. I recommend this store and his goods.
Thank you! The product is satisfied, the package went long, but this is understandable in the current situation. Seller and goods recommend.
It works. It was exactly a month before Yakutia. The mat part is wide, so it does not allow to use the connectors located in parallel.
Everything works great. Took a Micro SD from the recorder. Everything works. The SD didn't check. Nice in hand, it came in three weeks.
Card reader I really liked, thank you store! I had a lot of them, but it is this one that reads memory cards very quickly and without glitches. Let's see how it will manifest itself in the future. The package package was in the purple envelope and the factory packaging, came whole and unharmed. Recommend the seller and his goods!