We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket,EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through ePacketDHL...
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us.(Paid Shipping)
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time(52 days not including 2-7day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
*You can submit refund requests within 15 days after the guaranteed period for delivery (52 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great service, exactly what I ordered
Good sneakers, the bug was wrong with the size. Size 42-42,5 took 43-more. You can safely take your size
In 6 days delivered to Moscow! Quality for your money is good
Same as the picture, very comfortable and light.
Slippers of good quality, soft and very comfortable, came to France in 18 days, on the foot of 24 , 5 cm took the size of 40-41, without unnecessary smell, generally
38-39 per 24,5
Recommend
Great
Are exactly as described, fit well to those who have the instep high
Very steep at 36,5 took 38-39 came idyally
parfait
All OK! Delivery in two weeks. Comfortable, light, no foreign smell. The only nuance-because of the soft packaging came crumpled. Fixed with a hair dryer. In the photo, the result.
I only gave this a 5 star so it can be seen. It came in as the pic ( I have seen better dupes ). When I read the reviews everyone said it ‘true to size’, but that was not the case for me. It was big by one size ( I wear a size 10 in US), I recommend going down a size one ( unless if you want it to fit big ). Seller was good with Communication, and they change the size for me. Also it was not a very thick foam ( very flat, spikes hides in carpet). Overall it an okay shoe. Does not come with the box.
Very flexible foot comfortably well put
nickel
Very cool.
Took 42 size approached well but 40 measured ruler leg quality super
store helped me with my size
Slaps are excellent. The store size told the right one. 38-39 size per foot 23,5 cm. The parcel came quickly. Thank you.
Made very well, but 1 size should be ordered more.
Very nice, made small, size up
Very wide. At its 37, took 38-39
quick delivery, super comforting
Very comfortable
Wear 42 bought the number 44/45 and served right, not buy fewer, if Buy Buy always a number above her.
Very good quality, I recommend thank you
Came in super fast good quality
Perfect, arrived in 2-3 weeks
So happy with my purchase.. i suggest you to buy 1 size bigger..
All Super thank you. Per size 37,5 took 38/39. Came up perfectly
Very good product, as described. I arrive a week before li scheduled. I wish they could get bigger sizes.
Good slides definitely worth the money and exactly as described. I would advice sizing up one or even two sizes if you’re in the higher end of the range.
Got them for my gf and she loves them! Got them in 1 week! I will buy for myself now
good quality
According to the description. Despite that there was news what with shipping it quickly dotarło
I get there like in the picture
The product is of excellent quality, the slaps are wonderful, I recommend taking 2 sizes more, the store quickly reacts to all messages, very good faith, I recommend to buy!!!
Very nice sandal Thank you store
On a narrow leg very large (will fall off when you want
nice 5 stars
Fastest shipping ever off this site
GOOD!! 175cm 90kg size44-45
Super recommend, already have several very light quality wonderful
Face wonderful!
Perfect!
Perfectly Fit at 41 size
Excente!
Arrived successfully, congratulations. Top store.
good quality
Delivery is fast, the size matches, but for a full leg, my leg flies out