SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket,EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through ePacketDHL...
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
*This doesn’t include our 2-7 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us.(Paid Shipping)
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time(52 days not including 2-7day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of topdealslab (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of topdealslab.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (52 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you soo much!! Quality really good! I'll give this store 5 stars.
I received the order in seven days and I couldn't be gladder! It occurred absolutely qualitative. I had never seen something like it by that moment. I'm so glad I saw it though, because it is stunning! Now this is maybe my best-loved thing and best miracle that I have had from ordering online. If I could evaluate this good greater than 5 stars, I would. I'm positive I'll continue to love it.
Very nice product. five stars seller, thanks.
Thank you so much I am leaving a feedback on 5 star
buy 600mbps usb wifi adapter 2.4ghz 5ghz wifi antenna pc mini wireless computer network card receiver dual band 802.11b/n/g/ arrived without defects. Thanks for secure packaging. I give you a 5 stars.
В комплекте есть диск с дровами.
Very Good
не проверял пока , ТК ремонта комп разобран ,но пришло все целое не помятое , трек отслеживается
Item arrived Thank you for fast shipping and high quality
Заказал в Москву 11 Марта, 30 марта пришла посылка. Новая жизнь для ноутбука. Скорость 200Мб/с
Szybka wysyłka, towar zgodny z opisem. Nie testowałem.
Посылка шла до Израиля 26 дней, и то, лишь потому, что продавец выслал товар лишь на пятый день, товар пришел в исправном виде, хотя конечно и разочарован показателями WiFi адаптера, я ожидал от него большей скорости передачи данных!
доставка норальноупакованно. быстро. в работе не проверял пока.
I got the product,not tested yet
Товар пришел относительно быстро!! качество не проверял! упакованно хорошо! с продавцом не общался.
Все отлично. Быстро пришло, связь без обрывов. Рекомендую
быстрая доставка. хорошая цена. качеством сигнала доволен. всем советую.
5 star for good store.wifi adaptor came in good package all working and cd cames too.recomend good seller.will have another deal with this seller
Пока не включал. Достаточно быстро привезли. Внешне все ок.
Товар соответствует описанию был подключён к 5Ghz сети все работает
Zeer snelle levering, 11 dagen (Nederland), werking uitstekend.
интернет летает, 5 ГГц это супер! доставка за неделю
получил. товар отличный. продавец 5+++. покупаю повторно.
urun gayet hizli geldi. deneyip yorumu guncelleyecegim. tesekkurler
Посылка пришла в Алтайский край месяц с небольшим. Диск с "дровами" загрузил. Проверил-работае всё пока нормально!
envio rapido, igual que la descripcion.
Very good. IT raise my wifi strenght. No problem. Easy installation. I advice.
Bem embalado e conforme descrição. irei testar e depois enviarei feedback adicional. obrigado ao vendedor.
sehr schnell gut verpackt alles Ist gut angekommen habe es noch nicht probiert
Заказ сделан - 02.11.2017; отправлен - 06.11.2017 ; получен - 11.11.2017. Хорошая упаковка. Прилагается CD-диск с софтом от REALTEK. На Win7 драйвер не нашёлся, поэтому я устанавливал его с CD. После установки, интернет на ноутбуке запустился без проблем. Скорость, примерно такая же, как и на телефоне. Домашний роутер раздаёт на 2,4 ГГц, поэтому на 5 ГГц я не имел возможности проверить. Кнопки WPS нет. Товаром доволен.